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Welcome to Sudbury Town Council's website
Welcome to Sudbury Town Council's website

Advice Centre

The Advice Centre, based at Sudbury Town Hall, is an invaluable local service dealing with more than 15,000 face to face visits per annum. The centre is run by Sudbury Town Council in partnership with the district and county councils, and is continually expanding the range of services it offers.

Currently the centre can offer advice on the following matters:

  • Housing Benefit (Applications can be completed online with the help of staff if required)
  • Housing Registration (*see below)
  • Council Tax
  • Planning
  • Environmental issues
  • Highways matters
  • Bus passes
  • Blue Disabled Badges
  • Street lighting problems
  • Many other services

* The Advice Centre staff are also available to help you join the housing register online, through Gateway to Homechoice. Gateway to Homechoice is a new choice based letting scheme used to allocate council and housing allocation homes in seven council areas, which make up the Greater Haven Gateway housing sub region. Once registered you will be able to view available properties online and bid on them accordingly. This can only be done online.

The Advice Centre also offers a free daily courier service to and from the district and county council offices which is available for residents to utilise.

Sudbury Advice Centre is open from 9.00 a.m. to 5.00 p.m. Monday to Thursday and 9.00 a.m. to 4.30 p.m. Friday. For more information email or telephone 01787 372331.

You can also visit and for further information. 

Sudbury Town Council
Council Offices
Town Hall
CO10 1TL
01787 372331
01787 311642 fax/out of hours answerphone
© 2013 Sudbury Town Council
All published material on this site belongs to Sudbury Town Council and cannot be reproduced without its express consent. All documents are correct at the time of publishing; however, we do not accept liability for incorrect information or omissions.