The last day for normal CA business will be Friday July 8th. The following week, the service will be closed while the office relocates to temporary premises, with planned resumption on Monday 18th July. For emergency advice, the national AdviceLine should be called on 0300 330 1151.
During this interim period, our Chief Officer Colleen Sweeney, her staff and team of volunteers will all be working to achieve as full a service as possible, though inevitably there will be disruptions and a regrettable cessation of the drop-in service that we currently offer. To reduce the impact of this, greater use will be made of our telephone support service.
We are asking people to telephone for advice or to arrange appointments on 01787 374671 between 10.00 am and 2.00 pm Monday to Friday
The temporary arrangements for appointments are as follows:
Monday and Friday each week from 10.00 am to 2.00 pm at the Job Centre Plus in Borehamgate.
Monday, Tuesday and Thursday from 10.00 am to 2.00pm at South Suffolk Business Centre, Alexandra Road, Sudbury, CO10 2ZX. This will also be our temporary venue for Money Advice appointments on Wednesday, Thursday and Friday.
Administration will be from offices in Sandringham Court, Sudbury.
Our telephone number 01787 374671 will remain the same, and details of our services will be regularly updated on our website www.sudburycab.org.uk. The outreach service to Hadleigh will be unaffected.
It is very much hoped that this interim period will be short as possible and that a further announcement will provide full details of our new permanent premises soon.
Dr John Ashton, Chairman of the Trustees, said “This is a frustrating situation and one we have been working hard to avoid. There are legal factors beyond our control which I have every confidence will be overcome in the very near future. I sincerely hope that the residents of Sudbury and its outlying areas who have need of the excellent service that Citizens Advice Sudbury offers will be as patient as possible while we settle down into our interim arrangements, and I apologise to all for any resulting inconvenience. I have to thank all the staff and volunteers at CA Sudbury as well as our partners at Babergh District Council for their full support during this difficult transition period.”
Dr John Ashton